Refund & Cancellation Policy
Last updated: November 13, 2026
General
Each brand operated by MTIRA LLC sets out its prices and refund terms on its own website or in its service agreement. Where a brand's terms say something different from this page, the brand's terms apply.
- HolaRing: Monthly subscription with a one-time setup fee.
- Resthe: One-time payment for a digital product.
- GiftMorrow: One-time payment for a digital product.
- FLY Camera: One-time payment per property video.
Subscriptions
Monthly subscriptions can be canceled at any time; cancellation takes effect at the end of the current billing period. We do not charge cancellation fees.
Setup and one-time fees
Setup fees cover work done for you. If you cancel before we start the work, we refund the setup fee in full. Once the setup is delivered, it is non-refundable.
Digital products
Digital products are delivered immediately or on a set date. If a product was not delivered or did not work as described, contact us within 14 days and we will fix it or refund you.
How to request a refund
Email [email protected] with the email used for the purchase and the brand name. Approved refunds go back to the original payment method, usually within 5 to 10 business days.